24/7 world-class security

Security plays an important role at NEXTDC. It impacts our customers business, and underpins how they enhance their own operations. Just as our data centres are built to support the needs of our customer's business, our processes and operational procedures closely follow suit.

Our customers come to NEXTDC for a frictionless and a secure experience, from physical access to the facility through to electronic security.

Every NEXTDC facility is monitored and secured via our elite security operations centres, which are manned 24/7/365.

Comprising the highest security standards globally, our facilities are purpose built to ensure they facilitate a frictionless yet offer the safest and most secure experience possible.

Each location is monitored by hundreds of CCTV high resolution mode cameras which envelope our facilities, inside and out. All ensuring that complete security is maintained at all times, whilst ensuring customers are serviced and supported via one seamless federated platform.

Access to every NEXTDC facility is secured by biometric fingerprint readers and anti-clone swipe card authentication, with all guests to our facilities requiring ‘bio-enrollment’ in order to gain access. In every location, we use Gunnebo bullet-resistant security portals which ensure the ongoing protection of access to the secure areas of the data centre. The Gunnebo’s prevent tailgating and pass-back, and they detect excess weight that enter them, such as multiple people or equipment. This ensures the seamless and safe pass through of guests.

Unique to NEXTDC, we offer the safety and convenience of completely keyless entry. Racks are individually secured by our customised TZ rack-locking system, which are managed and monitored by customers through their ONEDC customer portal. Access rights are completely customisable, with customers having complete flexibility to lock down access from user level through to contractors and workgroups.