Learn more about the NEXTDC Graduate Program 2025.  We have extended the application close date to April 30, 2024.

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Customer Support

Find advice, help and information about your NEXTDC data centre service.

Key contacts

Key contacts

Find out who your best contact is
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ONEDC

ONEDC

NEXTDC's data centre management tool
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IDAC and inductions

IDAC and inductions

Information on data centre access
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Service management

Service management

Guest access, parking reservations, deliveries
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New bill

New bill

Information on your invoice
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Connectivity

Connectivity

Access technical briefs and AXON Portal support
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New customer set-up - 3 Steps to a successful migration

 
Step 1 Get to know your ONEDC portal

Step 1

Get to know your ONEDC portal
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Step 2 move in day checklist

Step 2

Move in day checklist
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Step 3 service activation

Step 3

Service activation
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You can read a full list of Frequently Asked Questions
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