SecureCo

Solutions

  • Telecommunications

Locations

  • Sydney
  • Melbourne
  • Brisbane
  • Canberra
  • Perth
  • Sunshine Coast

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About SecureCo

SecureCo is a leading provider of intelligent communications technology, enabling organisations to innovate their customer experiences faster with easy and secure global access to integrated voice services. Our Intelligent Voice Platform (IVP) is a no-code voice orchestration platform that seamlessly connects all speech technologies in one place, making cloud migration easier and empowering customer and employee experience transformation(s). With over 35,000 contact centre agents and business professionals benefiting from IVP, our platform offers prebuilt profiles for popular contact centres and Unified Communications solutions like Genesys, Nice CXone, Cisco, Microsoft Teams, and Webex. Partners can also leverage 3rd party voice apps to connect speech analytics, biometrics, AI bots, intelligent assistants solutions, and even secure payments. Our vendor-agnostic connector ecosystem and marketplace empower customers and partners to build the best-in-class voice tech stack. IVP's self-serve programmable voice network infrastructure provides partners access to a self-service portal that allows them to order, provision, and configure voice services easily. In-depth reporting and analytics monitor and optimise voice services, while Intelligent Revenue Operations provides CPQ, Billing, and Revenue Management tools, multi-channel management tools and a marketplace for purchasing connectors for frictionless e-procurement. Our platform integrates multiple communications channels, from traditional on-premise telephony to messaging and chat apps. This enables our partners to choose and combine any communications channel that suits their customer's needs, including legacy on-premise telephony, IP communications, messaging and chat apps. IVP is the only all-in-one no-code platform accessible in the cloud. It makes it easy and flexible for partners to grow recurring revenue with communications services without coding knowledge. With SecureCo, partners can unlock the power of speech and transform their customer experiences easily and securely.


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