Understanding your updated invoice

The updated invoice layout is intended to provide you with a clear, consistent, breakdown of charges, making it easy to reconcile and action.

If you have any further questions, please email us.

New bill changes

Service details

The service details page presents details of individual services by breaking each service down into each component e.g. power rails and power draw. The first item of a service is usually the type of service (e.g. a rack service might be 42RU 600 10kw) followed by each component that makes up that service, which is why it doesn’t have a cost associated with it.