02 September 2019

NEXTDC earns acclaim from Frost & Sullivan for its technology and customer focus in the data centre industry

We are pleased to announce that we have earned top global acclaim from respected Global Analyst and Growth Partnership Company, Frost & Sullivan for our dedication to customer focus and technological sophistication in design and engineering pertaining to power quality, back-up power, and mechanical cooling.

Based on its recent analysis of the global data centre infrastructure and operations market, Frost & Sullivan recognises NEXTDC Ltd with the 2019 Global Visionary Innovation Leadership Award. NEXTDC's 100 percent uptime guarantee and unparalleled power usage effectiveness (PUE) levels have helped it set a new customer service benchmark in the Australian data centre industry. Leveraging its vast technology expertise and innovation excellence in design, engineering, and project management, NEXTDC has developed a innovative 'continuous development' methodology aimed at addressing evolving market needs. This concept is based on adopting a modular design, which delivers greater flexibility and significantly increases the speed of deployment.

"Fostering a customer-first ethos across their business, one of NEXTDC’s strongest drivers is its unique 'Channel-First’ go-to-market model, which has enabled them to build Australia’s most active and highly skilled partner ecosystem in the efforts of providing customers with greater choice and flexibility when it comes to buiding their Hybrid IT environments" said Gautham Gnanajothi, Global Research Director. "They have developed an interactive 'Cloud Centre' portal, where its ICT providers and value-adding channel partners manage their own digital shopfront. This is a truly end to end approach, allowing NEXTDC to engage with its partners in a meaninful way. With a stong focus on cohesion and collaboration, NEXTDC enables their partner community to complement their own expertise through collaborating with ecosystem peers, and helping them execute the digital transformation priorities of their customers ."

NEXTDC has dedicated itself to driving unparalleled levels of operational excellence. This extends to delivering industry leading PUE levels and it’s overall approach to sustainability, with a strong focus on reducing power and water consumption in its data centres. It is the only data centre infrastructure solution provider in Australia that has been succesful in achieving a NABERS 5-star rating for energy efficiency, with two of their data centres receiving the pinacle of NABERS certifications. Additionally, it is the only data centre operator in the country to achieve Uptime Institute Tier IV certification for Design Documents and Constructed Facility and is currently the only provider in the Southern Hemishphere to achieve Tier IV Gold certification for Operational Sustainability for its second generation data centres.

NEXTDC CEO Craig Scroggie comments ‘Being honoured by those that are among the most respected analysts in the world is something we all feel very proud of. We have spent nine years building a culture that fosters and encourages innovation and excellence, but importantly we have built our business with our customers and partners in mind. Having our vision and dedication to delivering the most exceptional value to customers in the market recognised as the best in the world is a truly remarkable achievement”.

"NEXTDC’s futuristic approach to product development has placed it at the forefront of a highly competitive industry," noted Gautham "Their efforts towards building and strengthening human capital and driving a strong company culture is clearly evident in its year on year revenue growth. NEXTDC's unparalleled excellence in technology and innovation has positioned it for continued growth in the data centre infrastructure and operations market."

Each year, Frost & Sullivan bestows this award upon the company that demonstrates excellence in growth, with a clear focus on delivering exceptional customer value. It recognises the superiority of their products and services as well as the overall customer, purchase, ownership and service experience offered, resulting in above-market growth and greater share of wallet. This prestigious award lauds NEXTDC’s growth and diversification strategies and their dedication to continuously pushing the boundaries and driving industry leading sustainability strategies for the benefit of their company, their customers’ and the environment.

NEXTDC is perfectly positioned to achieve its ambitious customer centric goals and their multi-dimensional approach to implementing best practices is expected to further accelerate its leadership position in the market.

Frost & Sullivan Best Practices awards recognise companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research to identify best practices in the industry.