Key contacts
Customer operations team
The Customer operations team operates 24 hours a day, seven days a week. They are your first point of call for data centre enquiries and support requests, you can contact the team via the following methods:
- By raising a ticket online (the preferred method) via ONEDC:
- Phone 1300 NXT OPS (1300 698 677) within Australia or +61 7 3177 4799 when overseas
- Emailing nxtops@nextdc.com
Finance queries
If you have a question about billing then please email the NEXTDC Finance team at ar@nextdc.com
Sales enquiries
If you would like to enquire about taking more space or upgrading your service please speak to your NEXTDC Partner Account Manager or Business Development Manager. Alternatively you can email the team at sales@nextdc.com