ONEDC

ONEDC is NEXTDC’s data centre management tool. Use ONEDC to order Cross Connects, our Remote Hands service, book parking, deliveries and staging rooms, add users to the portal, assign access, arrange their facility inductions.

ONEDC provides seamless access from all your devices and a single login (no matter how many accounts you manage).

Learn more about data centre infrastructure management via ONEDC

Improving your ONEDC experience

We're committed to improving your experience with us and we continually listening to your feedback to incorporate into each new release. We aim to deliver a better experience for you, by focusing on what’s most important to you.

If you need any assistance with your ONEDC instance or if you would simply like to speak to someone from our Customer Experience Team, don't hesitate to contact us:

Australia: 1300 698 677 | International: +61 7 3177 4799 or via email.

ONEDC instructional videos

How to

Unlock a Rack

How do I read the rack page?

Switch Customers

Access

Introduction to Users and Groups

Create Groups and Invite Users

Manage Rack Unlock Permissions

Manage ONEDC Permissions

Tying it all together

Ticket Management

Introduction to Cross-connects and Structured Cabling

Cross-connects and Structured Cabling Advanced

Apply for a Cable Licence, Permit to Work or Remote Hands

Booking a Car Park in ONEDC

Booking a Staging Room

Booking a Meeting Room

Booking a Delivery

Requesting Guest Access

Requesting Contractor Access

Multi-Factor Authentication

ONEDC Administrators

How To

● Enable MFA

● Disable MFA

● MFA Reset - User Recovery

All users

Setting up

All users are to use the primary authentication method in alignment with their organisational policy. The below guides are specific to Microsoft and Google Authenticator users.