ONEDC is NEXTDC’s data centre management tool, it’s what you use to order your structured cabling, add your team and their access rights, book your cross connects and deliveries, order your IDAC's or arrange facility inductions for your team.

An improved ONEDC experience

To deliver a more connected digital and mobile experience, our ONEDC platform will enhance your data centre management capabilities.

We're committed to improving your experience with us and after listening to your feedback the current ONEDC 3.6 version includes an improved user interface, seamless access from all your devices and a single login (no matter how many accounts you manage), enhanced ticket requests and greater transparency of your past and present tickets.

If you need any assistance with your ONEDC instance or if you would simply like to speak to someone from our Customer Experience Team, don't hesitate to contact us:

Australia: 1300 698 677 | International: +61 7 3177 4799 or via email.

ONEDC instructional videos

Unlock a Rack
How do I read the rack page?
Switch Customers
Introduction to Users and Groups
Create Groups and Invite Users
Manage Rack Unlock Permissions
Manage ONEDC Permissions
Tying it all together
Introduction to Cross-connects and Structured Cabling
Cross-connects and Structured Cabling Advanced
Apply for a Cable Licence, Permit to Work or Remote Hands
Apply for guest access, request access for a service provider or book an escorted tour
Book a delivery, apply for contractor access or book a parking ticket


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